Services

Carol offers highly effective Telehealth EFT Therapy for couples in distress. She is licensed in Maryland, AZ, CA, NV, CO.


Emotionally Focused Therapy via Telehealth with Certified EFT Therapist, Carol Corcoran LCMFT,  from the comfort of your own space can be a major investment for you and your primary relationships – one that can pay dividends for many years to come. Here at CHC you will be guided to gain a more deep, meaningful connection with the ones that matter and to find more effective ways of coping with your problems together.  This can help to improve your overall sense of well-being, happiness and connection. Deep connections made at Creating Healthy Connections could easily be one of the most important investments you ever make. Couples have shared with CHC how amazed they are by the effectiveness of EFT via telehealth here at HealthGrades.com Reviews.  

CHC is glad you found your way to this EFT website, but please be advised there can be a bit of a wait so be seen. Don’t  worry, you will be given excellent EFT resources to be utilized in the interim in order to help you prepare yourselves and your relationship for big changes to come in EFT Therapy.  These resources can be found on the home page under ‘Suggested Resources’.  There are also helpful videos to watch on the “Emotions” page as well as the “Blog”.

Fees

The initial on-line session fee is $275 (this includes two 30 minute  phone consultation sessions for each partner to better understand ‘each side of the bridge’ and is done prior to the first therapy session. The 90 minute actual session (which includes scheduling and fee collection) follows after the phone consults. Please note, most therapists provide a 50-60 session compared to  90 minute session at CHC, which makes the hourly rate much less than the average therapist.  Also, most therapists charge $180 for 50-60 minutes which is less with CHC. Each partner will need to contact CHC indicating they are each willing to move forward with the therapy.  After both partners contact CHC, there is a free 10 minute conversation about the couples struggle followed by scheduling the two half hour phone consult for each partner.  However, there will be a $150 charged for the two half hour phone consults if they couple decides not to move forward with the therapy at CHC.

Couples Ongoing Therapy after initial session: $225 for 90 minutes including scheduling and fee collection 

Family Ongoing Therapy: $250 for 90 minutes

Individual Therapy is provided within the context of Couple Therapy and scheduled after initial couple session: $225 for 90 minutes or 40 minutes per partner, back-to-back. (Individual Therapy for each partner occurs a few times during the course of couples or family therapy).  

Appointments

Please email CHC at chc@CreatingHealthyConnections.com, call or preferably, text CHC at: 443-254-0686 with your name and phone number along with your partners text number included on the thread and each indicate your willingness to move forward with the process. This lets CHC know both partners are willing to invest in the therapeutic process together.  You will  then be added to the queue after a brief call, once your phone numbers are provided, to better understand your situation.  Resources will be suggested, as previously mentioned on this page, to help facilitate the effectiveness of the therapy and to help you learn your positions in the negative cycles you become caught in. Also, individual phone consultation dates will be scheduled for each partner , typically around 11:30 on Tuesdays and Thursdays.  These half-hour phone consultations for each partner help CHC better understand ‘each side of the bridge’ as there are two different sides of the bridge and occur before the actual 90 minute session.

Initial appointments are available early afternoons at 2:00 or possibly 3:30 PM at the onset of therapy.  Once other couples graduate, evenings appointments will become available and then new couples can move into evening slots.  Appointments are scheduled every 90 minutes beginning at 2:00 PM until 8:30 PM Monday through Friday. Each session is 90 minutes long, with 10 minutes for scheduling, feel collection and questions.

Please note – afternoon appointments – 2:00 PM and 3:30 PM are typically available at the onset of therapy because the evening appointments are usually full. Overtime, evening appointments become available as couples graduate.  As the schedule permits, you and your partner will move into an evening appointment, if that is what you are seeking. 

It is the client’s responsibility to pay for each session on the onset of the appointment which will be done through an online PayPal payment process. HSA does have a program through PayPal. A receipt with the necessary codes and upcoming appointments will be scanned and sent to your respective email addresses or text in order for you submit to your insurance provider for reimbursement or HSA.

You’ll receive an invoice at the onset of the session during scheduling.  Please pay your invoice prior to your next scheduled session or more specifically at the onset of therapy. In the event of an unpaid session, future sessions will not be held until account has been paid in full. Unpaid accounts will receive an account summary at the beginning of each week.

Cancellation Policy

I charge the full rate for scheduled appointments missed or canceled with less than 48 business hours notice. This occurs because many couples are waiting in the queue and because couples need to schedule baby sitters and need advanced notice.

Online calls, texts and emails  will typically be returned in 48 business hours

Sessions are once a week for 85 minutes but please allow for 90 minutes for scheduling, fee collection and other questions.  Please be aware, Emotionally Focused Therapy for couples and families needs to be weekly in order to be truly effective as indicated by the accumulated research and experience.

Insurance information

You may receive reimbursement if your plan allows you to see out-of-network providers for which you may receive partial, or in some cases, full reimbursement. Please check with your insurance company in advance, as BCBS is asking for pre-authorization. For each session you attend, you’ll need to pay in-full at the onset of the session.  At that time you’ll be given a statement you may attach to a claim form (provided by your insurance company upon your request). The insurance company will process your claim and reimburse you  according to the terms of your plan. It is best to call your provider and ask about your benefits before moving forward with the therapy if insurance reimbursement is essential.

There are several important questions you’ll need to ask your insurance company before you attend your first session

The following questions may be questions you need to ask your insurance provider before you start therapy.

  1. Will my plan reimburse me directly when I go to an out-of-network provider, such as CHC? Please contact you insurance provider and have them look me up with my Tax ID # 47-4619337 and ask if you need pre-authorization.
  2. Does my plan cover mental health benefits? Specifically, will they reimburse for the following codes and for telehealth:
    90791
    90834 – most important for individual work
    90837 – most important for individual work
    90839
    90840
    90846 – most important for couples & family work with the primary client not present
    90847 – most important for couples & family work
    99354
    99355
  3. What are the terms of my plan—do I have a deductible and has it been met?
  4. What paperwork does my insurance carrier require? This is usually a one-page claim form that the carrier provides to you upon your request.
  5. How many sessions per calendar year does my plan cover?
  6. How much does my plan cover for an out of network provider?
  7. What is the coverage amount per therapy session?
  8. Is approval required from my primary care physician?
  9. Do I need to have preauthorization before I start therapy?

The statement/receipt you will be provided at CHC will have all the relevant information that your insurance carrier will require, including a diagnosis. Please make copies of the receipts before mailing or faxing them in.

Complete the paperwork your insurance company requires (usually a one-page form) and include any additional statements. Make certain that you fill out your insurance claim according to their specifications.

Technical Requirements for Online Therapy

Please note the following for TeleHealth:  You need an internet connection with fast bandwidth, including a good upload speed.  You will need a private space for your session where you can block others from hearing the session. Use your smart phone white noise app. Please use this time as if you are in the office, sitting near each other and not eating food or being distracted with your computer or phone. When you sit side-by-side please do not sit so that one of you sits forward of the other. This really throws the balance off

A laptop or computer with video capability is preferred over a mobile device or tablet.  If you are using a mobile device or tablet please have it propped up in stable location (no holding your device). 

You’ll each receive an email with an invite to join the video conference. To enter your session you’ll provide the password and ID provided in the email. CHC sessions will not be Zoombombed because Teletherapy or Video chat capability is provided through HIPPA Compliant Zoom which prevents access to data by unauthorized persons through encryption, or other means. This will provide a secure and private teletherapy connection and complies with federal and state privacy laws.  If you are not comfortable with Zoom, Teams is another option.

It is helpful to have 2 devices available, even if you use only one, because having the other device on standby to use if the one device isn’t working perfectly has come in handy.

Please have your cell phone nearby (both of you) in order for CHC to call you to trouble shoot (reschedule, complete session by phone, move to another video conference platform) if there is a technological glitch. During this covid time there are greater bandwidth challenges than previously (though CHC has been pleasantly surprised how well online connectivity is working given the surge in businesses going online!). This is especially the case for sessions between 7-10 pm. So do have your cell phone near–just in case.

An ethernet cable that connects your computer or laptop directly to your modem often enhances the quality of the call. Without the ethernet, you need to have tolerance for the occasional technological blip. While the technology is much more reliable than it was even a few short years ago, there is the occasional poor connection. Logging out and starting again can make for a better connection the second time.

Please note that our cancellation policy remains in effect: you must provide 48 business-hours notice for cancellations for any reason.

Some couples make the mistake of believing if they do all the resources, such as the ‘Hold Me Tight on-line’ they won’t need therapy.  Sadly, they contact me several months later and have to start from the beginning in the queue again, but doing the program on line before the therapy could shave off several sessions once you work with CHC.  That said, if couples decide not to incorporate books, audio trainings, and online videos during the process, that is OK as well, because the real transformation comes from the EFT Therapy for Couples.   

If you have any questions that have not been answered here, please contact me directly at 443-254-0686